Frequently Asked Questions
Everything you need to know about your Bombay Musk™ experience.
What is the typical delivery timeframe for my order?
We typically process orders within 24-48 hours. Standard shipping usually takes 3-5 business days across India, while international shipping can take 7-12 business days depending on the destination.
How do I ensure I am choosing the correct size?
Every product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your best-fitting garments to ensure a perfect fit.
What is your return and exchange policy?
We offer a 7-day hassle-free return and exchange policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund or replacement.
Are the colors on the website accurate to the actual product?
We strive to display our products as accurately as possible. However, due to different monitor settings and studio lighting, slight variations in color may occur.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes within India.
How should I care for my Bombay Musk™ apparel?
To maintain the quality of your garments, we recommend following the care label instructions. Generally, cold machine washes and air drying are best for preserving fabric integrity and color.